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Legal help for waivers, leases and warranty questions

Legal is the erp.io module for drafting, reviewing and researching documents. For a shop, that means the rental waiver, the lease on your space and the warranty question that comes up once a month. It is a tool, not a lawyer.

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The paperwork nobody taught you

Nobody opens a bike shop to read contracts. Then the landlord sends a renewal with new language about maintenance costs. You start renting e-bikes and need a waiver. A customer insists a cracked frame is a warranty issue and wants to know why you will not just replace it. Each of those is a legal question, and most shop owners either guess, copy something from another shop, or pay an attorney for an hour to answer a question that took five minutes to ask.

Legal is where you do the groundwork before that hour. Draft a first version of a document, review a contract someone sent you against the points you care about, mark up a Word file with tracked changes, and research a question with answers that cite their sources. You arrive at the attorney with a draft and a list of questions instead of a blank page.

Legal does not give legal advice, and nothing on this page is legal advice. Rules on waivers, rentals and warranties differ by state and country. Have anything you will rely on reviewed by a licensed attorney where you operate.

What Legal does today

These are features of the live Legal module.

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Drafter

Write a document with AI help in an editor, starting from a blank page, a library template or one of your own.

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Template library

A curated, read-only library of templates you can filter by title, type or jurisdiction. Opening one starts a draft of your own.

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Your own templates

Keep your own agreements as editable templates, private to your workspace, with the parts to fill in marked.

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Clause library

Language you reuse, such as your damage policy or storage terms, available from the drafter as you write.

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Review

Review a finished document, such as a lease someone sent you, against your own instructions, standard analyses and a playbook. An uploaded file is read, not stored.

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Redline

Mark up a Word document, answer the other side's tracked changes and export it with your changes as tracked changes under your name, or as a PDF.

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Playbooks

Rules a review checks for, either as exact wording or read for meaning, so every lease gets the same scrutiny.

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Research assistant

Answers drawn from a case-law corpus with every claim cited. When the sources do not support an answer, it says so rather than guessing.

Rental waivers and agreements

If you rent bikes, demo e-bikes or run a small fleet, you need a rental agreement and, in most places, a waiver. They cover who is responsible for damage, what happens if the bike comes back late or not at all, the rider's acknowledgment of the risks, and any age or helmet rules you set. The wording that holds up differs from state to state.

Start the draft in Legal, from a template or a blank page. Put your own terms in the clause library so the damage schedule and late fees are the same on every agreement. Save the finished agreement as one of your own templates. Then take it to an attorney who practices where you operate and have them approve it. That review is the step that makes it usable, and Legal makes it shorter, not unnecessary.

Once it is approved, getting it signed is a job for Sign, the erp.io e-signature module. For the handover itself, a Service checklist, which is live today, can record the bike's condition at checkout with photos and the rider's signature, so the damage conversation at return has a before picture.

Retail POSField serviceBIKE.co
Point of sale + hardware
Workshop tickets / jobs
Checklists with photos + signature
Scheduling + dispatch
Bike records + serials
Parts on the work order
Books, hiring, training

Categories, not products. Filled = yes, half = partly, dashed = on the BIKE.co roadmap.

What Legal does and what your attorney does

Legal drafts, reviews, redlines and researches with citations. A licensed attorney decides whether a document is right for your state and your shop.

Illustration · sample data

Leases and warranty questions

A commercial lease is the biggest contract most shops sign. Renewals change quietly: a maintenance clause that used to cover the roof now covers the HVAC, a personal guarantee appears, the assignment clause makes it hard to sell the business. Upload the lease to Review with the things you care about, such as maintenance, rent increases, guarantees, signage and hours, and get a report of what the document says about each one. When you are ready to push back, Redline marks up the Word file with tracked changes your attorney or the landlord can read.

Warranty questions are different. Most turn on the manufacturer's warranty terms, not on the law, so start by reading the manufacturer's document. Upload it to Review and ask what it says about crash damage, original owner, or labor. When the question really is legal, such as what your own obligations are when you sold the bike, the research assistant answers from case law and cites each source, and tells you when it cannot answer.

In both cases the output is a starting point for a conversation with a professional, not a decision.

FAQ

Questions shop owners ask

Can Legal write my rental waiver?+

It can help you draft one, from a template or from scratch, and keep your standard clauses consistent. It is not legal advice. Have the finished waiver reviewed by an attorney licensed in your state before you use it.

Can it review my shop lease?+

Yes. Upload the lease to Review with the points you care about and it reports what the document says on each. Redline can then mark up the Word file with tracked changes. An uploaded file is read and not stored.

Can it tell me whether a warranty claim is valid?+

No. It can help you read the manufacturer's warranty document and research related legal questions with cited sources, but whether a claim is covered is for the manufacturer and, if it comes to it, an attorney.

How do customers sign the waiver?+

Through Sign, the erp.io e-signature module. Legal is where the document is drafted; Sign is where it is sent and signed.

Does the research assistant ever guess?+

It is built not to. Answers are drawn from a case-law corpus with each claim cited, and when the corpus does not support an answer it says so rather than making one up.

Keep reading

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